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How Long Do Landlords Have to Fix Problems?

Posted by on June 26, 2024 in Landlords

When renting a property, it’s crucial to understand your rights and your landlord’s responsibilities, especially when it comes to maintenance and repairs. One of the most common concerns tenants have is the timeframe in which a landlord must address and fix problems. Knowing this can help ensure your living conditions remain safe and comfortable. Here’s a comprehensive guide on how long landlords have to fix problems.

Understanding Landlord Responsibilities

Landlords are legally obligated to maintain their rental properties in a habitable condition. This includes ensuring the property is safe, structurally sound, and equipped with essential utilities like water, heating, and electricity. Specific responsibilities and timelines for repairs can vary depending on local laws and the terms of your lease agreement.

Types of Repairs and Timelines

The urgency and type of repair typically determine how quickly a landlord must respond. Here’s a breakdown of common issues and the expected response times:

Emergency Repairs

Definition: Issues that pose an immediate threat to health, safety, or property.

Examples: Gas leaks, electrical faults, severe water leaks, no heating during winter, no running water, broken locks on exterior doors.

Expected Timeline: Emergency repairs should be addressed within 24 hours. Landlords are expected to take immediate action to mitigate danger and restore essential services.

Urgent Repairs

Definition: Problems that significantly impact the tenant’s quality of life but are not immediate threats.

Examples: Faulty appliances provided by the landlord (e.g., refrigerators, stoves), minor leaks, broken windows.

Expected Timeline: Urgent repairs should typically be addressed within 48 to 72 hours. These repairs, while not emergencies, should still be resolved promptly to avoid further inconvenience.

Non-Urgent Repairs

Definition: Issues that do not pose a significant risk to health or safety and do not severely impact the tenant’s quality of life.

Examples: Peeling paint, minor plumbing issues, broken tiles.

Expected Timeline: Non-urgent repairs should be completed within 7 to 30 days, depending on the severity and the landlord’s ability to schedule necessary work.

Steps to Take When Reporting Problems

  1. Document the Issue: Take photos or videos of the problem and note the date and time you discovered it. This documentation can be helpful if there are disputes later.

  2. Notify Your Landlord: Report the issue to your landlord or property manager as soon as possible. It’s best to do this in writing, such as via email or a formal letter, so you have a record of the request.

  3. Provide Access: Ensure you give the landlord or maintenance personnel access to your apartment to assess and fix the problem.

  4. Follow Up: If the landlord does not respond within the expected timeframe, follow up with another written request. Keep records of all communications.

What to Do If Repairs Are Not Made

If your landlord fails to address the issues within the specified timeframes, you have several options:

  1. Second Notice: Send a second written notice, reminding the landlord of their responsibility to make the repairs.

  2. Repair and Deduct: In some areas, tenants have the right to pay for repairs themselves and deduct the cost from their rent. Check your local laws to see if this applies to you.

  3. Contact Local Authorities: If the problem persists, you may contact local housing authorities or a tenant’s rights organization for assistance. They can help enforce housing codes and compel the landlord to make necessary repairs.

  4. Legal Action: As a last resort, you may consider taking legal action against your landlord. Consult with a lawyer or legal aid organization to explore this option.

Preventative Measures

  • Routine Inspections: Encourage regular property inspections to identify and address potential issues before they become major problems.
  • Clear Communication: Maintain open lines of communication with your landlord to report and resolve issues promptly.
  • Understanding Your Lease: Familiarize yourself with your lease agreement and local tenant laws to understand your rights and responsibilities.

Why Choose Go Cleaners London?

For tenants looking to maintain a clean and habitable living space, Go Cleaners London offers comprehensive cleaning solutions to help keep your home in top condition. Here’s why you should choose us:

  • Experienced Professionals: Our team brings extensive experience and a keen eye for detail to every job.
  • Comprehensive Services: Explore our diverse offerings, from end of tenancy cleaning to regular maintenance, tailored to meet your unique needs.
  • Affordable Rates: Enjoy high-quality cleaning services at budget-friendly prices.

For reservations and more information, call 020 3746 2411.


Understanding how long landlords have to fix problems helps ensure your living conditions are safe and comfortable. If you encounter any issues, follow the steps outlined to resolve them efficiently. And remember, for a pristine and well-maintained home, Go Cleaners London is here to help!

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